Terms and Conditions
You must be 18 or over to view and purchase goods from this website. Earthworks may change or withdraw any part of www.earthworks420.com at any time without notice.
Earthworks may also terminate this agreement and immediately remove, cancel or suspend access to and use of www.Earthworks420.com upon breach of any part of these Terms whatsoever.
These terms & conditions constitute the full agreement between you and Earthworks and may only be amended in writing.
By purchasing, you agree that all details you provide to Earthworks for the purpose of ordering or purchasing goods or services are correct, and that you have sufficient funds to complete a bank transfer to cover the cost of the goods or services ordered.
Due to the nature of the internet there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimise these instances and strive to avoid any “down time”.
Earthworks may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.
If you would like help ordering, or would like further information on any part of our products or services please contacts us via any of the following methods:
E-mail:(tba) We aim to reply within 24 hours except at weekends, when it may be up to 48 hours
Tel: From the UK 0191 5652478 From outside UK +44 191 5652478
Our lines are open between 10am – 5pm GMT Mon – Sat
Post :Earthworks 29 Olive Street, Sunderland SR1 3PE
You can purchase any of our products via an online order on this site www.earthworks420.com
Once your order has been placed you will be sent an automated e-mail confirmation of your order. This e-mail is auto generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system. Once we have confirmed your order, you will receive an invoice via email giving our bank details for bank transfer of the funds. Once the funds are received, you will receive an email confirming the order is completed.
Earthworks may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an Order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.
Every order is treated as individual and will be processed as such.
Any defective, damaged or incorrect orders shipped will be replaced or refunded according to out terms and conditions ONLY if we are notified within 7 days of receiving your order and it is reasonable to do so.
All products and services are subject to availability. Earthworks endeavors to keep accurate stock levels however in the event of an item being out of stock, we will contact you by email and or telephone to discuss the options available. If a suitable replacement is not available we will refund you for this item. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.
Earthworks is not able to control, or take responsibility for the actions of Customs and Excise. All packaging is discreet and no indication of contents is displayed, however if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you in this situation.
If you would like to return your items for any reason at all, you may do so within 14 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.
Please note that all returns for either unwanted or damaged/faulty goods must be authorised by Earthworks by either phone, or e-mail before sending them back. Any goods sent back without prior consent from Earthworks will be sent back at your cost.
All returns are the responsibility of the customer until they reach Earthworks. We recommend using a postal method that requires a signature.
In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us. In the UK, items should be sent back via First Class Recorded Delivery. We will not accept extra charges for other courier services or guaranteed next day services. Overseas, items should only be sent back using your country’s national postal service. We recommend using an insured delivery method; however we will not accept extra charges for Fed-Ex or other overnight courier services.
Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.
If you would like to exchange your items for different products in our range, you may do so within 14 days of receiving them. Items returned must be in a new and unused condition. Please detail which items you would like as replacements. We will invoice you for the cost of sending these replacements, as well as any extra balance that your updated order may incur. Please note that our return policy also applies.
Terms & Conditions February 2018