Terms and Conditions

General

You must be 18 or over to view and purchase goods from this website. Earthworks may change or withdraw any part of www.earthworks420.com at any time without notice.
Earthworks may also terminate this agreement and immediately remove, cancel or suspend access to and use of www.Earthworks420.com upon breach of any part of these Terms whatsoever.
These terms & conditions constitute the full agreement between you and Earthworks and may only be amended in writing.

By purchasing, you agree that all details you provide to Earthworks for the purpose of ordering or purchasing goods or services are correct, and that you have sufficient funds to complete a bank transfer to cover the cost of the goods or services ordered.

Due to the nature of the internet there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimise these instances and strive to avoid any “down time”.
Earthworks may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.

Contact

If you would like help ordering, or would like further information on any part of our products or services please contacts us via any of the following methods:
E-mail:(tba) We aim to reply within 24 hours except at weekends, when it may be up to 48 hours
Tel: From the UK 0191 5652478 From outside UK +44 191 5652478
Our lines are open between 10am – 5pm GMT Mon – Sat
Post :Earthworks 29 Olive Street, Sunderland SR1 3PE

Purchasing  

You can purchase any of our products via an online order on this site www.earthworks420.com

Once your order has been placed you will be sent an automated e-mail confirmation of your order. This e-mail is auto generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system. Once we have confirmed your order, you will receive an invoice via email giving our bank details for bank transfer of the funds. Once the funds are received, you will receive an email confirming the order is completed.

Earthworks may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an Order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.

Every order is treated as individual and will be processed as such.
Any defective, damaged or incorrect orders shipped will be replaced or refunded according to out terms and conditions ONLY if we are notified within 7 days of receiving your order and it is reasonable to do so.

All products and services are subject to availability. Earthworks endeavors to keep accurate stock levels however in the event of an item being out of stock, we will contact you by email and or telephone to discuss the options available. If a suitable replacement is not available we will refund you for this item. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.

Earthworks is not able to control, or take responsibility for the actions of Customs and Excise. All packaging is discreet and no indication of contents is displayed, however if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you in this situation.

Returns

If you would like to return your items for any reason at all, you may do so within 14 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.
Please note that all returns for either unwanted or damaged/faulty goods must be authorised by Earthworks by either phone, or e-mail before sending them back. Any goods sent back without prior consent from Earthworks will be sent back at your cost.
All returns are the responsibility of the customer until they reach Earthworks. We recommend using a postal method that requires a signature.

Faulty/Damaged Goods

In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us. In the UK, items should be sent back via First Class Recorded Delivery. We will not accept extra charges for other courier services or guaranteed next day services. Overseas, items should only be sent back using your country’s national postal service. We recommend using an insured delivery method; however we will not accept extra charges for Fed-Ex or other overnight courier services.
Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.

Exchanges

If you would like to exchange your items for different products in our range, you may do so within 14 days of receiving them. Items returned must be in a new and unused condition. Please detail which items you would like as replacements. We will invoice you for the cost of sending these replacements, as well as any extra balance that your updated order may incur. Please note that our return policy also applies.

Terms & Conditions February 2018

Privacy Policy

Your privacy is important to us. It is Earthworks 420’s policy to respect your privacy regarding any information we may collect from you across our website, https://earthworks420.com/, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 6 July 2020.